Big Data & AI World London 2025 Programme
AI Experience (AIX): Redefining how humans weave AI into their experience
AI Experience (AIX) urges us to look beyond the noise and reconsider AI's role in our daily lives. Rather than focusing on AI as a tool for delivering products or automating tasks, AIX centers on its real-world impact on people. While AI adoption struggles with issues of scale, trust, ethics, and its failure to address specific human needs, AIX offers a framework for crafting purposeful, human-centered experiences by emphasizing four key principles:
- Specificity: to make AI work for each of us and respond to individual needs;
- Trust: to make AI’s outputs reliable, safe, and explainable;
- Attention: to have AI prioritize what matters to us rather than others’ goals and priorities;
- Agency: to preserve our freedom and free will.
AIX envisions AI as a partner that amplifies human intent, creating experiences that enrich our lives rather than diminishing them.